The length of the program will depend on what service you are being referred for. The program works with all court mandates, non-mandated individuals, and can modify the length of any program to satisfy a variety of issues/needs. Treatment plans establish the amount and type of sessions each week, meeting each individual’s needs.

The agency works with clients who are mandated, voluntary, or have a case pending. The agency believes in the value of treatment and that an individual can begin to become oriented to the concepts being presented and gaining a better understanding of their risk factors prior to accepting a resolution of their case.

In cases where we are able to utilize your health insurance, you will be responsible for any co-payments. Your insurance may cover all or part of your treatment. Please ensure your insurance information is provided prior to your intake appointment to verify it is active and whether you are responsible for co-payments. Failure to do so may result in your appointment being cancelled or rescheduled. 

Should you not have, or choose not to utilize your insurance, a fee schedule will be established with each client prior to their initial intake appointment. Payment can be made via our website with a credit/debit card.  Money orders and checks are accepted as well at time of service. 

NYCC is open 6 days a week with limited in-office hours due to COVID 19, but we offer a full range of individual and group counseling, as well as psychiatric evaluations and follow-up appointments via telemental health. Services are provided in English and Spanish, and when possible in other languages.

Your first time at the agency will be for an intake, and when possible, it will be in-person. You will be given a packet to fill out which will contain questions related to your current information, any accusations that may be leading you to treatment, criminal and/or family court involvement, educational and family history, substance and mental health history, current family and employment situation, and what you would like to get from treatment.

You will also be asked to sign several papers; releases of information, insurance information, other papers that will explain what to expect and the rules of the agency. A staff member will meet with you and discuss any concerns you may have and assess any other issues that may need to be addressed before or during your treatment with the agency. This will include your ability to access telemental health platforms.

Clients will work with individual therapists and each group is led by a trained group facilitator working from a curriculum specifically developed to assist clients. Groups may include the use of written exercises, audio visual materials, role plays, and other materials as deemed appropriate by the facilitator and/or agency Director. Most importantly, you must be open to participating in an honest and meaningful manner to maximize the benefits of treatment.

For many, this may be their first experience in any type of treatment. We ask that everyone be respectful, be on time, attend the same group with consistency, and follow agency rules.

You will not be allowed into group if you appear to be under the influence and the agency may request you submit to a breathalyzer should you appear to be under the influence on-site. In the event this is via telemental health, you may be removed from the group and will then meet with one of the Directors or Senior Staff about any concerns and behaviors. Attending treatment under the influence will not be tolerated given safety issues and a person’s ability to engage in the treatment process.

The agency will be reporting back to the Court and/or other legal entities (which will be discussed with you) your progress, your attendance, treatment goals, and how you are progressing towards treatment goals once consent is signed. It is important that each individual take responsibility for their own treatment and seriously work with their group facilitator on treatment goals identified. Failing to seriously work towards treatment goals will result in a meeting with the Director to assess if you can continue with the Program.

The program accepts persons 13 years old and up.

Given the sensitivity of our counseling, we understand you may want to bring someone with you during the intake process; however, while in treatment, we cannot accommodate guests waiting for you due to confidentiality issues when in the office.  

The agency and its staff are mandatory reporters under NYS law. Mandated reporters are required to report suspected child abuse or maltreatment when they are presented with a reasonable cause to suspect child abuse or maltreatment. The staff are also mandated to report imminent danger to self or others and must by law take action.